My engine light was on and my abs module was malfunctioning, so I took my car to a repair shop a friend had recommended. They had the car for 3 days and I heard nothing from them, so I went to the shop and found they hadn’t even looked at it. So, I decided to take it to Sutton Ford. I was planning to go out of town so I wanted to drop it off before my scheduled appointment. The young lady in appointments was very pleasant and gracious. She worked it out so I could drop it off ahead of time. Upon arrival I was greeted and referred to Melissa, who took down all my information and then checked my car. She was very pleasant, professional and thorough. The next day, she texted me and explained what the problems were with the car and gave me options. I picked up my car several days later. It had been washed, cleaned and repaired. Melissa then followed up with me several days later to see how my car was doing and if I was satisfied. I am very pleased with with the service and especially with Melissa, who did an outstanding job. The cashier was very pleasant also. Thank you!
I’ve been coming to them for over 18 years and trust them. They give me very good break down on what’s happening with my truck and keep me informed about upcoming maintenance I will need
I am very pleased with the services that I have received from Sutton ford and will continue to do business with Sutton ford.I have only good things to say about my business with Sutton ford.
They have been able to get me in and out every time and always seems like I wait until the last minute you guys are the best.
Shuttle service is great, service is great great people to do business with for my wife's explore. Even though I drive a Silverado. At the time your dealership would not make me a deal on a new truck. I was told if I could get a better deal go elsewhere. Not the answer I wanted to hear.
Great experience as the time was shorter than expected. The car was clean and I felt well taken care of. A smiling face makes a difference.
The service I received was perfect and prompt Jamie is always professional and informative on the service I receive and the service Center is always clean
At the place they was real nice and friendly and enjoyed my service good good love the service the best-selling. and very good and
Overall the experience was great and Jillian Standford made me feel like I was at home. I was in and out before II knew it?.
Excellent customer service by Dave. A very important part of customer service is listening and Dave does that very well with sincerity. I would recommend him to anyone who had questions about service.
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